Elite Chat is a live chat service that allows website visitors to communicate with a support agent in real-time through proprietary software that is added to the website. This allows for quick and efficient communication between the visitor and the business, and can lead to increased customer satisfaction and conversions.
Elite Chat is used to generate leads by having the support agent gather the visitor’s contact information, such as their name, phone number, and email address on behalf of the customer. This can be done by asking the visitor for this information during the chat, or by offering a special promotion or incentive for providing their contact information – Either way, the support agent is trained to prioritize authenticity and to represent the business accordingly.
When a lead is generated through Elite Chat, it can be worth a certain amount of money to the business due to the potential return. For example, if a business has a high ticket product or service, Elite Chat support agent service is an ideal solution as each lead generated is only $10/CDN. On top of this, even if the lead is qualified, it could be inaccurate which is why Elite Chat will only ever charge customers if the lead is REAL.